All repairs and maintenance works are carried according to the manufacturer specifications. More over, you will be granted two year warranty on genuine parts replaced and/or repairs performed to your vehicle in our workshops.
Body and paint work technology
The latest tools and equipment provided by volkswagen group are used to meet their standards:
- 2 year new car unlimited mileage warranty
- 2 year warranty against paintwork defects from the date of delivery.
SERVICE CENTER
Service Center – Dora
Kettaneh Building, Dora Highway
Tel: (+961) 1 263333
Service advisor ext: 242
Quick service ext: 245
Help Desk ext: 99
E-mail: carservice@kettaneh.com
Service Center – Hazmieh
Keyrouz Building, Damascus Highway
Tel: (+961) 5 959298 / 959398 / 959498
Service advisor ext: 219
Service Center – Sanayeh
Union Building – Sanayeh
Tel: (+961) 1 741442 / 3
Fax: (+961) 1 739957
24 HOUR ROAD ASSITANCE
We offer 24 Hour Road Assistance For our customers:
Please call: (+961) 3 998989
OPENING HOURS
Monday through Friday from 8:00 am to 5:00 pm
Customer Care:
We are committed to deliver the legendary service that you deserve, if you are in any way dissatisfied with the service you received or have suggestions for further improvement, we would like to hear from you. Please address your concerns to our Customer Relation officer on:
Tel: (+961) 1 246650
Fax: (+961) 1 259535
E-mail: customercare@kettaneh.com |
